INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We take pride in providing our customers with products that match the images on our website. We make every effort to ensure that the product you receive looks just like the picture. However, please keep in mind that there may be slight variations in color or appearance due to factors such as screen settings and lighting during photography. If you ever have any concerns about the product you receive, please don't hesitate to reach out to our customer support team.

Where can I view my sales receipt?

Please take a moment to check your email inbox for your sales receipt. If it's not there, be sure to also look in your junk mail folder.

Can I return an item?

Please read our return policy before contacting us for a refund, and make sure to be prepared to provide us with photos or videos of the damaged item as evidence of the damage. In cases where photos alone cannot sufficiently demonstrate the damage, kindly upload a video for our review.

INFORMATION ABOUT US

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